Can I create a workflow saying that I want to send a campaign for an event to a group minus the group who already subscribed for the event

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Kathelijne Seeldraeyers

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Posted 4 years ago

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Greg Rathbun, Customer Service Specialist

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Greg with Emma Support here!

You can control who a mailing goes out to (automated or otherwise) using our segments feature to search for everyone in one group (I.E. your main group) and not in another (I.E. people who have registered for the event).

To create the segment:

1) On the main Audience page, click on the Segments tab next to Groups.Click the Create a new segment button.
2) Choose 'Audience groups' from the dropdown menu, and click Add.
3) Search for people who are in (select appropriate group), and click Add.
4) Search for people who are not in (select appropriate group), and click Add.
5) Select to match all of the above and click Done.
6) Name and save the segment.

The segment will now find everyone in the first group and not in the second group. The segment will search again any time you open the segment or any time you send to the segment.

You can then send to this segment using a regular mailing or an automated mailing.

For more information on segments, check out the following link at our Resource Center.

For more information on automation, check out the following link to our Resource Center.

Let me know if you have any questions.
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Emily Hollingsworth, Alum

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Hey Kathelijne! We're excited to announce the launch of a new beta feature, the ability to exclude a segment from receiving your mailing. We've posted details on that release here, and are excited to get it in front of you to see how it will meet your needs! If you don't see this in your account just give us a shout here. We'll get it flipped on for you.