Can I delete a segment from a group?

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Let's say I have a segment, Contacts who are in Group A and also in Group B.  I want to delete them all from Group B, but keep them in my system and in Group A.  

Please tell me there is an easy way to do this that does not involve opening each contact's record and manually removing them from Group B.

Thanks!
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Laurie T.

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Posted 1 year ago

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Grey Stepp, Support Team Manager

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Official Response
Hey there!  I have a couple of ideas, based on how you have your groups set up and how you send.  

A. My first suggestion would be to create a segment, instead of finding the folks you want to delete, rather finding the people you want to KEEP in Group B.  So you'd do this by looking for Contacts "In Group B" and "Not In Group A" .  

This would give you a segment that is the group you're looking for.  You can either just use this segment for sending... or

B. You can copy that Segment into a new group.  Group C or "Group B redux" or something like that.  Then delete the original Group B.  You'd need to reassign that group to any signup forms or Automated workflows you had pointed at Group B.  

Let me know if you have any other questions!  

- G