Can I sync bounces into my Salesforce org?

  • 2
  • Problem
  • Updated 3 years ago
  • Not a Problem
I've run a campaign in Emma and successfully synced my opens into Salesforce. I also want to sync my bounces so I have visibility in SF.  Is this possible?

Photo of To A Finish

To A Finish

  • 7 Posts
  • 0 Reply Likes
  • frustrated and hopeful

Posted 3 years ago

  • 2
Photo of Emily Hollingsworth

Emily Hollingsworth, Alum

  • 2203 Posts
  • 155 Reply Likes
Official Response
Hi there -- There isn't a way to sync mailing bounces over into the Emma Mailings response in Salesforce, but the integration does sync whether or not a contact is in error status (as a result of a bounce). Whether or not someone is in error status is reflected on the lead/contact record.