It's telling me I'm close to my account limit. How do I upgrade?

  • 0
  • 1
  • Question
  • Updated 2 years ago
  • Answered
  • (Edited)
Can I upgrade online?
Photo of Forensicon - QDiscovery

Forensicon - QDiscovery

  • 1 Post
  • 0 Reply Likes

Posted 3 years ago

  • 0
  • 1
Photo of Grey Stepp

Grey Stepp, Support Team Manager

  • 1700 Posts
  • 135 Reply Likes
Official Response
Hi there, 

You can reach out to us via the "Request an Upgrade" button on the Home screen of your account.  



When you press that button, it shoots an email off to us to let us know to reach out to you.  

We currently do not have a way for you to manage your account package from within the app itself.  It has to be done either by phone (1-800-595-4401) or by reaching out via the App or our PRICING PAGE.

Let me know if you have any further questions! 

- Grey
(Edited)