Can users unsubscribe from specific/multiple accounts?

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Our company has two separate email accounts for its two brands. A third brand is soon to be added and will have its own account. 

For sake of ease I'll refer to these as Brand A, Brand B and Brand C.

Currently, when users opt-out of the email service for Brand A, they may still be on a list for Brand B. Which as it stands is fine.

However, when it's launched, Brand C will target the audience of Brand A. Some users will obviously not be fond of this and may opt-out. 

When deciding to opt-out, we want to give our audience the option of choosing which accounts they unsubscribe from using a form with checkboxes. For example:

"Please select which emails you no longer wish to receive:"

☐ Brand A
☐ Brand B
☑ Brand C

Is it possible to have 'global' unsubscribes across multiple accounts?
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Charterhouse Holdings Plc

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Posted 1 year ago

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Grey Stepp, Support Team Manager

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Hi there!  

We currently don't have a built-in way of handling this sort of build.  That being said, our product team is working on revamping how our opt-outs work and are building a more customizable interface for that.  I've reached out to one of our product managers who may be interested in talking through some of your goals with you.  If so, I'll put him in touch with you.  

We do have a Technical services team that has built some custom SIGNUPS that can feed into various sub-accounts.  While I'm not sure if we would have the ability to do that for opt-out requests, if you were interested in talking to our technical services team about custom building something for you, I can also get you in touch with them. Again, not sure if it's possible, but they would be the one's to know.  

Let me know if you're interested in talking with Tech services and I'll be on the lookout for your reply! 

- Grey