Can you block email addresses so they cannot sign up again?

  • 0
  • 1
  • Question
  • Updated 10 months ago
  • Answered
We have one or two contacts that we want to stop from being about to sign up for our emails, I know we can delete them but they can still sign back up via our website. Is there a way to do this on EMMA?
Photo of Paramountsong.com

Paramountsong.com

  • 2 Posts
  • 0 Reply Likes

Posted 2 years ago

  • 0
  • 1
Photo of Anthony Miranda

Anthony Miranda, Customer Support Specialist

  • 135 Posts
  • 16 Reply Likes
Official Response
Hello!

There is a way to block email addresses from being able to sign up for your list, and it actually involves the delete feature that you mentioned.

If you delete a contact, that archives them in the system as being someone that you don't want to have on your list. If they attempt to sign up using your form, they would be greeted by this message:

If you change your mind on a contact or accidentally delete the wrong person, you can always un-delete them from theĀ deleted items section of your account.

I hope that is helpful! Keep me posted on any questions or concerns you have about this.
(Edited)