If you're trying to integrate or link Emma with an outside service, the API is going to be the way to do it.
If you having trouble using the API, our Technical Services team can create custom integrations with the API for you. You can contact them through the following link.
Another option would be to use our integration with Zapier. Zapier allows you to link different services (including Emma) together. If your workflow building software is supported by Zapier, this can be a simplified way of linking it with Emma. You can find more info on Zapier at the following link at our Resource Center and at Zapier's website.