Can I change the language in my email template's footer?

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We are a Swiss company and communicate in German. We are based in CH and our users too. Is it possible to translate the footer or at least make it bilingual so that our users don't feel confused as this just clashes with the rest of our email look. Thanks!
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everyglobe AG

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Posted 5 years ago

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Katie Lewis, Official Rep

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Hi there! Our Design Team will be happy to edit your footer. Simply send along your request and translation through our design form, and a designer will be in touch.
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Center for Public Service HCP180

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Hi there! I have a similar question. I need to make my "manage preferences" and "opt out" footer text show in Japanese. When I went to the design form, it asked me to approve a $99 baseline fee. I've seen other threads where you guys were able to change hardcoded text for no fee through the support desk, since it's a relatively small change - since there are no design changes to the template involved, is there a way we can get this done without going through the design team? If so, I can provide the translated text that we want in the footer. Please let me know. Thanks for your help!
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Emily Hollingsworth, Alum

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Yes -- you're right, we can make *text* changes to your template footer here in Support for free. Just point me to the template and let me know what changes you need to make. :)
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Christiaan Van Mieghem

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I love Emma and as the owner of a communication agency I like to work more together, but that I can't change the footer, is holding me back. I appreciate the service that you can do it for me, but there is the hour difference (I think 7h), in Belgium there are 2 languages (Dutch & French)... and there are other services where this is no problem. So I hope there will be a solution asap.  Thank you in advance.
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Emily Hollingsworth, Alum

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Hi Christiaan -- As an agency account holder, you have access to Template Builder. Here you can build templates from scratch, including the footer, and then share those templates with your sub accounts. Would this address your problem?