Cannot add new managers

  • 1
  • Problem
  • Updated 4 weeks ago
  • Solved
When I try to add new Managers to our account, I get an error saying 'A user with that username already exists.' If I try to create a different username, I can an error saying 'A username must be a valid email address.'
Photo of Molly Taylor

Molly Taylor

  • 2 Posts
  • 0 Reply Likes
  • frustrated

Posted 1 month ago

  • 1
Photo of Nate Gallagher

Nate Gallagher, Employee

  • 41 Posts
  • 5 Reply Likes
Hi Molly, 

It looks like my coworker Zach reached out to you this morning via email regarding adding Julia as a manager. Please let us know if you have any other questions! 

- Nate