Cannot get in touch with Emma Support.

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  • Updated 3 months ago
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The 1 888-493-2525 just rings as a fast busy signal. I sent an email last week and no one responded. Any other ideas?
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Molly Taylor

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  • irritated

Posted 3 months ago

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Grey Stepp, Support Team Manager

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Hi Molly, 

That is our phone number and our phones are working fine.  So sorry that you weren't able to get through.  Feel free to give us a ring back.  

Also, it looks like we did get your email from last week and Zach responded yesterday that he was able to free up Louisa's username, so you can go ahead and try adding her back in.  

You may want to make sure that your IT team isn't blocking emails that come from @myemma.com addresses or @e2ma.net addresses.  

Let us know what else we can do!