Can't easily change text color any more

  • 1
  • Problem
  • Updated 8 months ago
  • Acknowledged
When I highlight text to change the font, size and color, and I get to the Text Color Dropdown menu, I enter the hex# in the field.  Starting last week 09/07/17, when I start typing in the hex# field, after entering one number, the cursor jumps from the field back to the highlighted text.  Since I'm not used to this happening, the next numbers I type in aren't in the hex# field, they are replacing the block of text I've highlighted.  I've found that I have to type one number, it jumps back to the highlighted text, I have to go back to the hex# field, click next to the one number I've already typed, and enter two more numbers.  It then jumps back to the highlighted text and I have to do it again and again until I get the entire hex# field filled in.
My workaround is to copy and paste the hex# into the field.
I'm using Firefox v. 55.0.3
Photo of Cornerstone

Cornerstone

  • 16 Posts
  • 1 Reply Like

Posted 8 months ago

  • 1
Photo of Zach Sharpe

Zach Sharpe, Employee

  • 288 Posts
  • 32 Reply Likes
Hello!

It looks like Blue Ocean Ideas would be your source for any support requests. You would just need to reach out to them with any issues you may be experiencing.

I did take a glance at your account and was not experiencing the same, however. I would begin by testing the same function in Google Chrome to see if this makes a difference. If so, it may be worth clearing the cache and cookies from your Firefox browser. Often, Emma relies on fresh web data to perform functions within the editor.

I hope this helps point you in the right direction.

Cheers,

Zach