Can't easily change text color any more

  • 1
  • Problem
  • Updated 8 months ago
  • Acknowledged
When I highlight text to change the font, size and color, and I get to the Text Color Dropdown menu, I enter the hex# in the field.  Starting last week 09/07/17, when I start typing in the hex# field, after entering one number, the cursor jumps from the field back to the highlighted text.  Since I'm not used to this happening, the next numbers I type in aren't in the hex# field, they are replacing the block of text I've highlighted.  I've found that I have to type one number, it jumps back to the highlighted text, I have to go back to the hex# field, click next to the one number I've already typed, and enter two more numbers.  It then jumps back to the highlighted text and I have to do it again and again until I get the entire hex# field filled in.
My workaround is to copy and paste the hex# into the field.
I'm using Firefox v. 55.0.3
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Posted 8 months ago

  • 1
Photo of Zach Sharpe

Zach Sharpe, Employee

  • 288 Posts
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It looks like Blue Ocean Ideas would be your source for any support requests. You would just need to reach out to them with any issues you may be experiencing.

I did take a glance at your account and was not experiencing the same, however. I would begin by testing the same function in Google Chrome to see if this makes a difference. If so, it may be worth clearing the cache and cookies from your Firefox browser. Often, Emma relies on fresh web data to perform functions within the editor.

I hope this helps point you in the right direction.