I can't see the click map in Response

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  • Updated 3 years ago
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I can never get the "click map" to open.  I am using Chrome.
Photo of Grapes & Grains, LLC

Grapes & Grains, LLC

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Posted 3 years ago

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Benton Cummings, Senior Manager, Customer Support

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Official Response
Hi there!

Most of the time when we see issues of that nature it can be easily resolved by resetting cache and cookies on your web browser- so that's the first step I'd recommend taking. You can find some instructions on clearing your cache and cookies within Chrome here. Just ensure you are only selecting "Cache" and "Cookies" from the list of options when deleting that browser data.

If that doesn't do the trick, please take a screenshot of what you are seeing in Response when you try to view that click map- that may help us hone in on the issue.