Change 72-hour summary notification email address for account

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I want all response summary notifications to go to a new email address. I thought we changed it in the right place but a month later, it is still going to the old contact. Where do we change this so the new email address gets all campaign summary notifications? We assumed this is not campaign-specific but a global setting in our account.
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Western Energy Institute

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Posted 6 years ago

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Tyler Scott, Employee

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Good morning! Those notifications are sent to the email address which is on file for password reset messages. Currently you do not have a way to update it within your account, but I am more than happy to update this here for you. Please just let me know the email address and I’ll have this changed.

Please let me know if you have any questions.
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Katie Lewis, Official Rep

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Hi there! I want to update you that we've made two changes here: First, we've made this a 24-hour summary notification email instead of 72-hour, and second, you can now easily change the email address for these notifications in your account settings. :)