Changing email display name

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  • Updated 2 years ago
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When I send out a MyEmma campaign, I would like the email to display the recipients first and last name rather than just their email. Is there a way to do this? Please find example attached.
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Netstreet Brokerage

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Posted 2 years ago

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Adriane Smith, Customer Support Specialist

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Official Response
Hello there! 

Great question, and thank you for the helpful description. This is something that Emma doesn't have control over. The behavior is controlled by the inbox being sent to. In some inboxes, it may say 'John Doe' instead of displaying the email address. Either way, there isn't a way to control this display within Emma. 

I hope that helps! Let me know if you have any more questions and I'll be glad to help.