Chinese characters are displaying as 'bold' randomly

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  • Updated 3 months ago
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I'm developing a campaign in Chinese. The characters randomly display as 'bold' throughout the piece -- though not set as 'bold'. I have tried to change the font, paste from text, undo formatting...however, I always end up with the same result -- random bold characters.  Browser: Firefox
Thanks in advance for any suggestions. 
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Rnuss

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Posted 3 months ago

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Zach Sharpe, Employee

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Hello!

English is currently the only language supported when creating emails in Emma. 

While we would not be able to guarantee how copy / pasting text will render with languages outside of Emma, I can hopefully suggest some helpful tips here!

- Try turning on paste without styles for the text block element. Hover over the element, select text pasting, and then paste *without* styles.

- If you're still seeing issues here, try bringing in a brand new text block and pasting your text without styles. 

- Finally, consider including your language content as an image instead of text in Emma to ensure styling.

For a quick run through of styling text in Emma feel free to see our resource center article here:

https://support.e2ma.net/Resource_Center/Account_how-to/adding-and-editing-text

I hope this helps point you in the right direction.

Thanks!

Zach 
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Rnuss

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Thanks, Zach!!!!