Click Analysis showing majority of clicks going to myemma.com/404

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  • Updated 1 year ago
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The past two mailings I have sent out - when I look at the Click Analysis it shows that the majority of the clicks under myemma.com/404 error. I have seen that others have had the same problem. When testing my campaign before sending and when sent, all the links work. 
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Downtown Cabaret Theatre

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Posted 1 year ago

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Angelo Outlaw, Official Rep

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Hello,

Angelo here with the Emma Support Team. Thank you so much for reaching out. I really appreciate it. 

Our development team has identified this as a bug we're currently experiencing with how click data is displayed on the 'overview' screen. The clicks are displayed under 'myemma.com/404' (which can be found under list vs. click map). Your clicks are still being recorded correctly and can be found by going to the 'clicks' tab and viewing the list there or exporting a spreadsheet for review!

Let me know if you have any further questions.

Cheers,
Angelo