Two part question: #1 - I always thought CTR was clicks to email received and CTOR was click to emails opened. It looks like in the Emma system's CTR calc is clicks to opens. I do find that calc more useful anyways, but would it be possible to have both listed in the metrics dashboard/report? It hasn't been too much of a problem until recently when I tried to do a comparison of our response metrics to industry standard. #2 - Does Emma have a listing of average email response metrics based on industry for Emma clients? I see several other ESPs have such a listing, but I'd prefer to use Emma's if available such that the comparisons are using the same calc. Thanks.