clipping in gmail

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Some of the message we send from Emma (via the middleware Emma built for us) are being clipped in gmail. Is there a way to see the size of the email when you are in the response view?

I'm trying to find out if certain newsletters are causing us problems on a consistent basis so I can reduce the amount of content/file size to avoid this.

Thanks for your help!

Amy Sanders

42 Posts
4 Reply Likes

Posted 1 year ago

1 year ago

Zach Sharpe, Employee

290 Posts
32 Reply Likes

Hi Amy,

For content in the editing process, it would just need to be examined outside of Emma to get an idea of the size. You can typically examine an image file to see its properties including size directly from the file itself.

If you are concerned with the amount of text it may help to bring this into a .txt file to see the size here. Ultimately this should not be a big hinderance on your emails, but I can certainly see how this would be helpful!

We also have suggested image specifications for your campaigns here:

https://support.e2ma.net/Resource_Center/Account_how-to/image-specs-for-your-own-html-campaigns

I hope this helps provide some direction!

Thanks

Zach

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