Contact list import process

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I just imported a list of new contacts and attached it to a group. What happens next? Does an email get sent to those folks to ask them to opt in? How can I see (and potentially edit) what they receive?

Same question for new email addresses added manually.

If any of these email addresses were added to myemma previously, will the person receive a new prompt to opt in? 

Thanks for any help!
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Batavia Park District

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Posted 8 months ago

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Photo of Zach Sharpe

Zach Sharpe, Employee

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Hi Katie!

Confirmation emails would only come from a signing up via a signup form. The confirmation that send with the form can be found in the form edit screen by navigating to audience > forms > signup > confirmation email. From here you can edit what gets sent out automatically.

You could also setup a welcome email automation series by going to automation > create a new workflow. More information on this can be found here:

https://support.e2ma.net/Resource_Center/Guide_to_Automation/How_to_use_the_automation_workflow_buil...

I hope this helps point you in the right direction!

Cheers,

Zach