Contact Name not pulling from Kindful Integration

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We have Kindful integrated with Emma, but there are many of our contact that are showing up in Emma with out a first and last name. The fields are complete in Kindful. 

What should I do to fix this problem besides manually typing in everyone's name into Emma?
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FiveTwo Network

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Posted 3 years ago

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Greg Rathbun, Customer Service Specialist

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Hi FiveTwo Network!

If you're having trouble with the Kindful integration, check out Kindful's support site - they made and maintain the integration and should be able to assist you in troubleshooting it if it doesn't seem to be functioning.