copy and paste text issues-with font not available in emma

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  • Updated 2 years ago
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I am having many issues today with simple text cut and paste. I am working on a word document using Averta font and every time I copy/paste text into emma the font changes to Arial? I have used this cut/paste system in the past as Averta is our preferred font.
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Posted 2 years ago

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Photo of Caroline Shirley

Caroline Shirley, Employee

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Hi there,

Copying and pasting text can often get tricky! The fonts we provide in the editor are considered to be email friendly and will render correctly on the vast majority of devices. When copying and pasting text into the editor, it will default back to Arial. I just tested it in my own account as well. Being able to use a custom font is not an expected behavior in the editor. Once you have pasted your text, you can choose from the dropdown menu font options.

Hope this helps clarify for you, let me know if there's anything else I can help with!