Creating a subgroup from an existing audience

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I am trying to create a subgroup of our audience (who used our sign up form) who checked a box requesting membership information. I thought I could just copy those who had checked yes and paste them as a new group. But when I do this the active members shows up as 0 even though I can see the email address. When I went to send the mailing to this new group it still said there were 0 contacts in it. Is there a way to take around 10 people in an audience and make a new group with them? 
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Harbor Springs Area Historical Society

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Posted 5 years ago

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Alright, I might have figured this out on my own. I selected the contacts I wanted and exported them to my desktop, then imported them as a new group. Seems to be working....
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Emily Hollingsworth, Alum

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Hi there! I'm glad you were able to find a solution here! 

You can also use our segmenting tool to find and group people who have signed up recently. Using an advanced segment, you can target contacts based on their groups, their information, their response history, their signup history or any combination thereof. 

Here is an article from our resources page that walks you through the steps to create a segment based on contacts who have used your sign-up form. Unlike groups, segments are entirely dynamic and will re-run each time you view them. By using the segment feature to find these contacts, you won't have to repeatedly find and group them. You can also send direclty to this segment when sending a mailing!