CSRF token error logs me out of Emma

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I keep getting a CSRF token error, and then I'm logged out of my account. What does this mean, and how can it be stopped?
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FAQ

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Posted 4 years ago

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Katie Lewis, Official Rep

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Official Response
Whenever we've seen this error, it's been due to a web browser plug-in. It's tough to diagnose the particular plug-in, as it's specific to your machine. There are a few routes you can take:
  • Uninstall your browser, and reinstall it at its factory settings, or
  • Uninstall each plug-in on at a time, testing your Emma account in between to see which plug-in is the culprit, or
  • Uninstall your browser, and reinstall it at its factory settings. Reinstall each plug-in one at a time, testing your Emma account in between installations to see which plug-in is the culprit.