custom contact field - problem with adding options

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  • Updated 4 years ago
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Archived and Closed

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I'm running into an issue when I try to add options for a custom contact field (dropdown type). When I click on the '+' sign, I get an 'oops, something went wrong' error message. Same thing happens when I try the radio button type.

Using Firefox v 42.0 as well as Chrome 46.0.2490.86 m - same issues on both.
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Toronto District School Board

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Posted 4 years ago

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Emily Hollingsworth, Alum

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Hi there -- We are seeing this oops error right now when creating any multi-option field in the manage contacts modal. Our development team is already working on a fix for this that we hope to deploy this afternoon - more on that soon!

In the meantime, you can create a new field during the field mapping stage of the import process (a new addition as of a couple weeks ago). You can read more about that here. You don't have to complete the entire import process, as the field saves immediately after creating it. 

Let me know if you have any questions!
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Emily Hollingsworth, Alum

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Hi there -- Thanks for your patience on this issue. The fix for this bug is out. Let me know if you see anything concerning!
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Toronto District School Board

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Thanks - will try it our shortly.