dashes in emails: hyphens, en and em

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This is not a question limited to Emma use, but is relevant for all email and web -- and might have some specific solution in Emma. What's the best way to use hyphens, en dashes and em dashes? There's a movement toward using hyphens for everything-when it's smushed together, as in the proceeding, I intensely dislike that and feel that it confuses the reader.

Some will use hyphens for everything, but put a space on either side - when they want to indicated the hyphen is standing in for an em dash. Some use hyphens traditionally, and use a double hyphen--like this--to stand in for an em dash (and usually hyphens for en dashes). That works pretty well, though there's a chance the em dash will break in half at the end of a line.

We can decide to use html code, or special key strokes, to code en dashes and em dashes, but sometimes in the past they have rendered as the actual html code instead of the correct typographic symbol.

If we want to use proper typography, is there a best practice in Emma to get us the best chance of that character appearing in our readers' email?

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Madison Children's Museum

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Posted 3 years ago

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Grey Stepp, Support Team Manager

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Hi there!   

While I can't really speak to best practices for the rest of the internet, I can speak to how to best use dashes in Emma.  

If you're finding that use of a special character is creating an issue or your seeing the code show up, you may want to use the "INSERT > SPECIAL CHARACTER" button in the text editor.  

In the menu that opens up, on the 2nd row, you'll find the N and M dashes.  

Using special characters from that menu are often more stable in an email environment.

Perhaps someone else has some insight into best practices internet-wide.  

Let me know if I can help with anything else!

- Grey