Deleted text box keeps reappearing

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  • Updated 5 years ago
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A deleted text box keeps reappearing every time I open the file, even though I save it after each deletion. Any idea why this is happening? (I'm using Google Chrome.)
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Posted 5 years ago

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Photo of Barbara O'Toole

Barbara O'Toole, Champion

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Official Response
Hi, Deb:

In the upper left-hand corner of your template you'll see the option for "column," which allows you to set the number of columns used in your email.

Is it possible that you've got the template set for more columns than you're using? If that's the case, make the adjustment and see if that takes care of the reappearing text box issue...