Do opt outs count toward the number of recipients that make up my billing list?

  • 0
  • 1
  • Question
  • Updated 3 years ago
  • Answered
In other words, if I have a list of 10,001 but opt outs are of 750 of those, will I be billed for the "up to 25,000" list size?
Photo of Beck Aboard

Beck Aboard

  • 20 Posts
  • 4 Reply Likes

Posted 3 years ago

  • 0
  • 1
Photo of Katie Lewis

Katie Lewis, Official Rep

  • 3414 Posts
  • 309 Reply Likes
Official Response
Hi! Only contacts in Active status -- not Error or Opt-Out -- count toward your billing. :)