Do Auto downloads still track as open rates?

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If my IT group adds my name to a safe list, and the images automatically download upon opening, rather than doing it manually, will open rates still be tracked?
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ICF International

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Posted 4 years ago

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Emily Hollingsworth, Alum

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Hello there - let me see if I can shed some light on that.

Emails are counted as opened when the images are downloaded from our server, which is the industry standard for tracking emails. This means that if the images are downloaded in a preview pane (or viewed in entirety in the whole mailing), then this will count as an open.

In your scenario, the images download upon opening the email, so it will automatically be counted as an open. 

I hope that helps!