Does Emma delete bounced addresses from my mailing list? What about opt outs?

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WE have IE 8
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Posted 3 years ago

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Photo of Emily Hollingsworth

Emily Hollingsworth, Alum

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Official Response
Hi Marion -- Emma sorts your audience list by mailing status. Any contact in Error or Opt-out status will remain in your audience but will be moved to a separate tab:

Emma knows not to send to any contact that isn't in Active mailing status, and you will never be charged for error or opt-out contacts. You have the ability to delete those contacts if necessary, but I recommend keeping them around in case they want to be opted back in to receive your emails!