Duplicate email addresses - which one does Emma delete/ignore?

  • 0
  • 1
  • Question
  • Updated 3 years ago
  • Answered
When Emma scans an uploaded spreadsheet and de-duplicates, is there a way to know which address it's going to remove? (The one with less info associated with it, the order in which they are listed, etc?). I'm adding the 2nd bday field for those that share an email address, but want to make sure the correct one stays when I upload. Thanks!
Photo of Country Kitchen International

Country Kitchen International

  • 90 Posts
  • 8 Reply Likes

Posted 3 years ago

  • 0
  • 1
Photo of Greg Rathbun

Greg Rathbun, Customer Service Specialist

  • 296 Posts
  • 22 Reply Likes
Official Response
Greg with Emma Support here!

From my testing, if you have duplicate email addresses in your spreadsheet, Emma will use the data for the first one listed in the spreadsheet.