Duplicate email addresses in groups I'm sending to

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  • Updated 3 years ago
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If I have an email in 2 different groups and have selected both groups when sending a new campaign, will that person only receive the email once?
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Out and About Newspaper

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Posted 6 years ago

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6 years ago
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Katie Lewis, Official Rep

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Official Response
Yep! As long as you send to both groups at once, any members in both groups will receive one email. But if you send to the first group and later send to the second group, any members in both groups will receive two emails.
6 years ago
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EDIBLE AUSTIN

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This reply was created from a merged topic originally titled
Adding Multiple Audience Groups to a mailing.

Hi— Quick question. If I add two audience groups to my mailing's Recipient List, will it automatically remove duplicates (if any subscribers are in both groups) so subscribers don't get the e-mail twice? 

Thanks! The Edible Austin Team. 
3 years ago
This reply was created from a merged topic originally titled Distribtuion lists.

If I use two different segments and they have duplicate names in the groups, will only one name be used when the email is sent out? The person will not receive two emails, correct?
2017-01-16T04:12:39+00:00
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Maya Lochan, Customer Support Specialist

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Hi there! 

I merged your question into this thread, where you can see that my colleague Katie has answered this common question.

Thanks so much!
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