Email Automation Is Very slow

  • 1
  • Problem
  • Updated 7 months ago
Hey Y'all, I have been having issues with the email automation being very slow and I was wondering if anyone else has had any similar issues or ideas on what I might be doing wrong.

I have a landing page with a custom form, once the form is filled it is added to an auto work flow where a thank you email is sent out. 

The issues is the email is taking anywhere from 4-10 minutes to arrive. Is this a normal amount of time? 

Photo of Re Reader

Re Reader

  • 1 Post
  • 0 Reply Likes

Posted 7 months ago

  • 1
Photo of Angelo Outlaw

Angelo Outlaw, Official Rep

  • 13 Posts
  • 1 Reply Like

Angelo here with the Emma Support Team. Thanks for reaching out. I really appreciate it. 

Yes this is a normal amount of time for an email to send from MyEmma. Our system takes a little bit of time to process the trigger accurately and then send off the mailing. 

Let me know if you have any further questions or concerns.