Email Automation Is Very slow

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  • Updated 11 months ago
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Hey Y'all, I have been having issues with the email automation being very slow and I was wondering if anyone else has had any similar issues or ideas on what I might be doing wrong.

I have a landing page with a custom form, once the form is filled it is added to an auto work flow where a thank you email is sent out. 

The issues is the email is taking anywhere from 4-10 minutes to arrive. Is this a normal amount of time? 

Thanks
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Re Reader

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Posted 11 months ago

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Angelo Outlaw, Official Rep

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Greetings,

Angelo here with the Emma Support Team. Thanks for reaching out. I really appreciate it. 

Yes this is a normal amount of time for an email to send from MyEmma. Our system takes a little bit of time to process the trigger accurately and then send off the mailing. 

Let me know if you have any further questions or concerns. 

Cheers,
Angelo