email+not+import

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Hi, we update our contact lists annually, and there are always lots of changes. But as I was importing the new lists, I noticed that when I imported a list where Emma noted emails had been added or updated, the number of emails in the groups did not change.

So, for example, 10 updated lists into my annual update, the number of contacts in our general newsletter list had not budgets from 11,438; even though one recent import added 60 emails. How can we fix this? Thank  you so much!

Respectfully,

Stacey Hudson
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College of Education

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  • Confused and frustrated

Posted 4 years ago

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Emily Hollingsworth, Alum

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Hi there -- You referenced your general newsletter list, do you know the exact name of that audience group? Or, are there a few specific groups I can look at as an example? I'd like to take a look at the numbers there to see what's going on. Thanks!
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Emily Hollingsworth, Alum

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Hi there -- Just checking in. Please give me a shout if you'd like me to dig in further on this!