Email Preferences and Groups/Segments - How to allow users to manage subscriptions?

  • 0
  • 2
  • Question
  • Updated 1 year ago
  • Answered
We're new to Emma and we want to set this up right. We have numerous newsletters and event announcements. But we understand that not everyone is interested in each newsletter or event. Some people want the weekly newsletter only, while others want the quarterly only, but they don't want to unsubscribe from everything.

How do we go about setting up our groups/segments so that subscribers can opt-out of certain types of emails from us? How can we setup Emma so that our users can manage their own email or subscription preferences?

Thanks!
Photo of GRafol

GRafol

  • 4 Posts
  • 0 Reply Likes
  • Excited but confused!

Posted 2 years ago

  • 0
  • 2
Photo of Grey Stepp

Grey Stepp, Support Team Manager

  • 1695 Posts
  • 135 Reply Likes
Official Response
Hi there GRafol, 

Thanks for reaching out!  

I think you'll find that specific process outlined in detail here in this article from our Resource Center!

https://support.e2ma.net/Resource_Center/Account_how-to/Choosing_and_updating_email_preferences

Give that a look and let me know if you have any questions or we can help any further! 

Cheers!

- Grey