Email Preferences and Groups/Segments - How to allow users to manage subscriptions?

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  • Updated 2 years ago
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We're new to Emma and we want to set this up right. We have numerous newsletters and event announcements. But we understand that not everyone is interested in each newsletter or event. Some people want the weekly newsletter only, while others want the quarterly only, but they don't want to unsubscribe from everything.

How do we go about setting up our groups/segments so that subscribers can opt-out of certain types of emails from us? How can we setup Emma so that our users can manage their own email or subscription preferences?

Thanks!
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GRafol

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  • Excited but confused!

Posted 3 years ago

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Grey Stepp, Support Team Manager

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Official Response
Hi there GRafol, 

Thanks for reaching out!  

I think you'll find that specific process outlined in detail here in this article from our Resource Center!

https://support.e2ma.net/Resource_Center/Account_how-to/Choosing_and_updating_email_preferences

Give that a look and let me know if you have any questions or we can help any further! 

Cheers!

- Grey 
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GRafol

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Grey,

Much appreciated! I found the "Opting Out Contacts" article earlier and that was helpful as well. I think think our audience lists are finally in order!

Thanks!

-GR
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Attendance on Demand

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This reply was created from a merged topic originally titled Email sign up form with ability to select 'type' of information you receive..

I have signed up for email blasts from companies that have asked "What would you like to receive info about?"  with multiple selection boxes.  Is it possible to create a signup like this in my emma that segments people based on their selections?
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Grey Stepp, Support Team Manager

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Hi there Attendance on Demand!  

I have merged your question in with this topic as the answer is effectively the same.  See the link I posted above, https://support.e2ma.net/Resource_Center/Account_how-to/Choosing_and_updating_email_preferences

I believe that's what you're looking for!

Let me know if you have any questions!

- Grey