Email under "Sent" but says "unrecorded" and has not actually sent

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  • Problem
  • Updated 6 months ago
  • Acknowledged
One of my email campaigns is under "Sent", but is saying it is "Unrecorded" and did not actually sent out. How do I fix this/ensure this goes out correctly today?
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cadragich12@gmail.com

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Posted 6 months ago

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CAS Admissions

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An hour and a half ago, I sent an email to go out to 779 students, and it appears to be unsent. Not sure what is going on.
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Zach Sharpe, Employee

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Hello!

We saw a momentary issue with sending yesterday around the same time that caused mailings to send properly initially.

These should have self corrected, but if you are still experiencing issues let us know by providing the username that you use for your account and we can take a look.

Thanks!

Zach