Can’t display more than 5 rows

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  • Updated 4 years ago
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I seem to have lost the ability to look at more than the first 5 campaigns displayed. There is no option to see the others. Same thing occurs when I go to check the response info.
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Posted 4 years ago

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Katie Lewis, Official Rep

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Sorry to hear it! I want to make sure I’m on the same page about what’s missing for you; it sounds like you aren’t seeing the display options at the bottom of this screenshot taken from your Response page:



That Displaying button expands to show this when clicked:



If that’s what’s missing, would you mind letting me know the browser and version you’re using? I used Firefox 26 when I took that screenshot, so I’m curious if another browser and version is displaying something different. You can go to supportdetails.com to have the browser and version detected, if you aren’t sure.
I am using Firefox 26 as well.
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Jacobson Consulting Applications

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This reply was created from a merged topic originally titled
Managing Responses in Firefox.


Hi Emma -- I just wanted to let you know that when I use Emma in Firefox and try to look at the "responses" tab, the option that I see in both IE and Chrome to display XX numbers of emails at at time doesn't exist, so if I'm in Firefox, I have no way to see the responses for anything beyond the five most recent emails I've sent. Obviously, this isn't a huge problem, as I can just as easily use Emma in Chrome or IE, but I wanted to make you aware of it. Thanks!
Nice catch. :)
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Katie Lewis, Official Rep

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Would you give it a go clearing Firefox 26’s cache and cookies, shutting down the browser and restarting it? You’ll go to History, then Clear Recent History. Check both Cookies and Cache, then click Clear Now. Let me know if that changes what you see on the Response page!
That worked. Thank you much! :)
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Katie Lewis, Official Rep

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Terrific! So glad it was an easy fix. :)