email sent differently than the final preview/

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  • Updated 6 years ago
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Hi, I sent an email last night. I used a two column template where the right column was skinnier than the main body on the left. When it sent to our Membership, it came through strange, with the right column really big and the left one smaller, so it looked really awkward. When I pull the sent email up in my campaigns, it shows it perfectly fine. Can someone help?
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CCSV

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  • ergg

Posted 6 years ago

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Tyler Scott, Employee

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Good afternoon! I jumped into your account making a copy of last night’s mailing while sending a test here through a program to see how it looks in various email programs (Outlook, MacMail, Gmail) and everything looked great. Do you have a screenshot of what is showing for you in the inbox? Please also let me know what email program you’re viewing in too. I’ll then continue to do some digging to see what may be the culprit.

Thanks!
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Tyler Scott, Employee

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Hey there! I wanted to follow up to be sure you received my post above. Please just let me know if you still need assistance and I’ll jump in to help.

Thanks!