Emma for Salesforce - Emma Sync Message - What does "send with member" mean?

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Emma for Salesforce - upon adding a record to a new emma group membership in Salesforce, I receive the message "Pending - Send with Member". I know it will be pending until the sync is complete, but what does "send with member" mean?
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Tami S

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Posted 7 months ago

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Laura Dickerson, Official Rep

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Hi there!

I am happy to help with this. In an effort to decode that message, I need to ask, how are you adding folks to groups? You'll want to be sure that you are not adding contacts manually to an Emma group that has a report attached.
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Laura Dickerson, Official Rep

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Hi Tami,

I am checking into this for you.
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Andrew Heuback, Official Rep

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Hey Tami. I am stepping in for Laura on this case while she's out of the office. I am doing some additional research and will update you here once I know more!
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Andrew Heuback, Official Rep

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Tami, as I research this further, I suspect this may be something specific happening in your SF account. Please grant us two weeks of login access so I can hop into your account. Instructions for doing this are here:

https://support.e2ma.net/Resource_Center/Guide_to_Integrations/Emma_for_Salesforce%3A_Support_Access

Once you've done so, please reply here with the date login access expires. Please also confirm that you're looking at the production org and not one of your sandboxes (if it is a sandbox, include the org ID). 

Thanks! I'll be looking out for your reply here.
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Andrew Heuback, Official Rep

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Hi Tami!

I wanted to check back in on this. Please see the above reply and let me know if you still need assistance here.
(Edited)
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Tami S

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Yes please.  Access granted.