Emma is automatically creating Google map links. How can I prevent this?

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I am drafting an email with several county names. One county name is linked, the other three are not.
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Oregon Natural Desert Association

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Posted 9 months ago

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Bethany Woerner, Champion

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Is this something you are noticing within Emma's drag and drop editor, or are you only seeing it when you open the email in clients such as Gmail, Yahoo, etc.?

If you are noticing this within Emma's drag and drop editor, you should be able to highlight the link and press the "remove link" button that appears in the top left corner of the editor.

If you are only noticing it through email clients, you might need to code your own template in order to prevent addresses from becoming links.

I hope this helps!

- Bethany
(Edited)
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Nate Gallagher, Employee

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Hello! 

Lisa with the Oregon Natural Desert Association called in earlier today for help with this very same issue. I believe that it has been resolved, but for anyone keeping score at home, I'll give a brief explanation of what's happening with these links. 

Your email client can recognize a physical address in a message, and when it does, it creates a map link. To prevent this, you'll need to link the physical address to any another URL so the email client doesn't create a map link, and then use the following steps to remove the underline in the Emma editor:  

1. Highlight the address you want to link, such as "Read more."
2. Click the link icon in the toolbar and create the link as normal. It will at first be underlined.
3. Click on the HTML button in the toolbar (it looks like this: </>) to pull up the code behind the text box. The link you created with look something like this:<a rel="Read more" href="the URL here">Read more</a>
4. You will want to add a bit of text to force the link to not underline. Make it look like this:<a style="text-decoration: none;" rel="Read more" href="the URL here">Read more</a>
5. Click the Save button in the HTML pop-up after doing so.
6. Now highlight the words "Read more" again and choose a font color from the toolbar, if you'd like to select a different color than the default. 

I hope this helps! 

- Nate