Error Message when attempting to schedule a mailing

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  • Problem
  • Updated 1 year ago
I have been attempting to schedule a mailing, and every time I click on "Review and Send" I get an error message saying "Whoops, something went wrong.  Click OK to reload."  I have logged into both IE 11 and Google Chrome, and I am experiencing the same error in both browsers.  I also created a completely new campaign draft with the same information, and I still get the same error.  How do I resolve this issue?
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ALIAS Chamber Ensemble

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  • frustrated

Posted 1 year ago

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Grey Stepp, Support Team Manager

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Hi there!  

Most of the time when that happens I find that it's a link that is formatted incorrectly or has something in it that is breaking the mailing.  

When I popped into your mailing, I found that the text link in the mailing had a stray bracket character at the end of the URL. 



Once I removed that, the mailing was able to send.  

Let me know if you have any questions on that! 

- Grey 
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ALIAS Chamber Ensemble

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Thank you, Grey!