Error when going to Export page

  • 1
  • Problem
  • Updated 2 years ago
  • Not a Problem
When I visit the EXPORT page to download exports, I receive the following error:

There was an error getting the data you requested.

My only option is to click CLOSE and nothing shows up in the page?
Photo of Eric Hall

Eric Hall

  • 2 Posts
  • 0 Reply Likes

Posted 2 years ago

  • 1
Photo of Lauren Ackerman

Lauren Ackerman, Customer Support Specialist

  • 86 Posts
  • 19 Reply Likes
Official Response
Hi Eric,

When I first jumped into your account, I also got that error message. I jumped into an incognito window in Chrome and was able to see all of the exports. This points to a cache and cookies issue for your browser, so I'd love for you to try either clearing cache and cookies or trying an incognito browser in Chrome or a private browsing window in Firefox.

Give that a shot and let me know if you still need help!