Metric error: Can't authenticate admin-level account

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  • Updated 2 years ago
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Social Media Mentions

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Katie Lewis, Official Rep

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Official Response
Hey Dan! It sounds like you’re logging into Metric with your admin-level credentials. You’ll instead want to be using the username and password for a specific sub-account beneath your agency. That should be a username and password that only has access to that one account.

I hope this helps!
(Edited)