Event Block type color issues

  • 1
  • Problem
  • Updated 8 months ago
  • Solved
I'm trying to add events into my email using the event block and eventbrite, but when I go to preview or send a test, all of the text in the event block comes out a coral color. Nothing I seem to do, from creating a new campaign, to restarting my browser, to disconnecting and reconnecting eventbrite & emma seems to work.

I've attached screenshots of what it looks like in the drag/drop editor and the preview for reference.
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Joshua Ben-Rajab

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  • frustrated

Posted 8 months ago

  • 1
Photo of Andrew Heuback

Andrew Heuback, Official Rep

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Hey Joshua! I'd be happy to take a look into this. Can you let me know the name of the subaccount and the mailing name? I'll be looking out for your reply - thanks!
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Joshua Ben-Rajab

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Hi Andrew,

The subaccount is Enrollment. The Campaign is Event Invitation Template
Photo of Andrew Heuback

Andrew Heuback, Official Rep

  • 141 Posts
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The template being used -  SA Network Email - is coded in such a way so that any link in the body will appear that coral color, which is overriding the settings in the event block.

I noticed that you have a template called Post-Lottery Tour Invite, which is visually identical but has been coded differently and this behavior doesn't occur. I switched to this template and the event block rendered as intended.

You can check my support copy for reference. Let me know if you have any further questions!