Exclude contacts from signup

  • 0
  • 1
  • Question
  • Updated 3 years ago
  • Answered
To comply with a site privacy policy, I need to make sure minors under 13 years old are not allowed to sign up for the email list, as we cannot keep a record of their information. We have a birthday field set, but I can't find a way to stop people from being added to a list based on their contact info. Is this possible?
Photo of Aaron Harris

Aaron Harris

  • 10 Posts
  • 0 Reply Likes

Posted 3 years ago

  • 0
  • 1
Photo of Laura Dickerson

Laura Dickerson, Official Rep

  • 778 Posts
  • 64 Reply Likes
Official Response
Hi Aaron,

Our Services team may be able to build something out for you. Let me know if you are interested in talking will someone from our Services team.

The another way that you can do right now (though it may involve some Segmenting) is to require the question "Are you over 13?" answered in a dropdown contact field. Based on that answer you can have 2 Segments created one for the properly over 13 set and the under 13 set. Of course...that does require honesty from the person signing up...but so would any other solution at this point.

Let me know if you would like to talk to our Services team!