Export List of Non Opt-Ins

  • 1
  • Problem
  • Updated 3 years ago
  • Not a Problem
I would like to get a list of all the emails in my database that have not confirmed opt-in. Right now I can only see who has opted-in and who has not by looking up the emails individually. 
Photo of Lucia Phan

Lucia Phan

  • 5 Posts
  • 1 Reply Like

Posted 3 years ago

  • 1
Photo of Maya Lochan

Maya Lochan, Customer Support Specialist

  • 179 Posts
  • 32 Reply Likes
Official Response
Hi Lucia!

You can easily create a segment to identify your contacts who have not confirmed opt-in yet. To get started, head to your Audience page, click "Segments", then "Create a new segment". You'll want to find contacts based on contact information, where the confirmed opt-in field is empty -- and for your reference, here's a screenshot of how you'll want to build your segment:

Once you click "Add" then "Save", you'll see the list of contacts who haven't confirmed opt-in yet. Also, you can export that segment while viewing the main Segments page, or after opening up your newly-built segment.

That should do the trick, but let me know if you have any follow-up questions for me, Lucia!