Export of a Campaign response - not received, not in spam folder. Help!

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I've now requested an export of a Campaign Response 3 times, but have yet to receive it, including one 18 hours ago. Any idea what the holdup might be? Not in my SPAM folder, have looked under the account exports tab, nothing...
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bvar

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Posted 6 years ago

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Emily Foreman, Employee

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Oh no! Sorry for the troubles, if I could get the campaign name that you are trying to pull the response data for, I can pull that for you on my end.
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Emily Foreman, Employee

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Hi there, checking in to see if you still need help. Let us know!