Change Facebook URL in custom template

  • 0
  • 1
  • Question
  • Updated 5 years ago
  • Answered
  • (Edited)
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Didn't hear back from community member

We use a custom template for our newsletter which Emma created for us, however we are looking at changing our facebook URL to a custom facebook URL and just want to make sure, before doing so, that we'll be able to update it at the bottom of our template as well?
Photo of Yoga Tree

Yoga Tree

  • 1 Post
  • 0 Reply Likes

Posted 6 years ago

  • 0
  • 1
Photo of Rachel Rogers

Rachel Rogers, Communications Strategist

  • 89 Posts
  • 2 Reply Likes
Hi there!

That's a great question. Once you've updated your Facebook link, you can absolutely have the link updated in your custom template. You won't be able to change it from within your account, since the link is hard-coded into the template itself, but we can change it easily here in Support.

Just let us know once you have that new link, and we will jump into the template code and make the change. :)
Photo of Heidi Rogers

Heidi Rogers

  • 7 Posts
  • 0 Reply Likes
We have a similiar change that we need made. Our mission statement has been updated since we had the template created. Who do I need to contact to have that updated for us? We need it to read: STARS exists to serve schools and communities by providing prevention, intervention and treatment services addressing bullying, substance abuse, violence and social and emotional barriers to success.

Thanks so much! 
Photo of Emily Hollingsworth

Emily Hollingsworth, Alum

  • 2203 Posts
  • 158 Reply Likes
Hi Heidi -- Emily here with the Emma Support team. I took at look at your custom templates, and it looks like your mission statement is hard coded into your templates as part of the header images. We can make text changes and link edits to template footers here on the support team, but image related changes need to go through our design team. You can submit our design form to have those revisions made!
Photo of Heidi Rogers

Heidi Rogers

  • 7 Posts
  • 0 Reply Likes
Thanks Emily! Our custom facebook link is: www.facebook.com/STARSNash and twitter link is www.twitter.com/starsnash if you could update that, that would be fantastic! Thanks for your help! 
Photo of Emily Hollingsworth

Emily Hollingsworth, Alum

  • 2203 Posts
  • 158 Reply Likes
Hi Heidi -- I don't see any hardcoded social links in your template...just the share icons that your recipients use to share your mailing to their own social profiles. You can update your social links whenever you use the social block in your mailing, which you can drag in from the drag & drop content block options along the left hand side of the editor.