Feature Request: Preheader Text Customization

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  • Updated 5 years ago
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Would you consider allowing users to change the color of font for the pre-header text? Currently (per the help desk), the pre header text displays in default black font with the background color of the template.. In our case that is black font on a gray background: in other words, not an effective read!

The only thing that we could do now (with current programming) is to change the color of the background of our template to a lighter color, but that is outside of our brand guidelines.

Thanks so much for your consideration :)
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Sarah

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  • Pleased with great help desk support/ idea to post here

Posted 5 years ago

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DG Creative

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This reply was created from a merged topic originally titled Editable Pre-Header Text.

Hello. Would be possible to make the pre-header text editable? Sometimes the black doesn't show up on the custom color BG. Thank you.
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Katie Lewis, Official Rep

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Hi! When you say the preheader text, do you mean what you set here on the Review & Send page:



which appears here in the inbox?:



In the above example, I'm showing a Gmail inbox that hasn't been customized. It sounds like your inbox has a background color that makes that text unreadable. Do you mind sharing a screenshot with me so I can get a visual of what you're seeing?
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Sarah

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Thank you so much, Katie! Yes, I'm referring to the preheader text in the section you indicated. In the attached example, the view is from Outlook.
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Katie Lewis, Official Rep

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Hi Sarah! It looks like you're within your actual email, not looking at the inbox view. Preheader text is what appears in some email programs after the subject line when you're looking at your inbox.

Instead, I think what you're wanting to do is edit the text color of text that appears at the top of your email once the email's been opened. Does that sound right? If so, do you mind linking to the webview of one of your emails so I can take a closer look? You can grab the webview link by going to the Response page, clicking on a sent mailing and clicking the webview link at the far right.
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Katie Lewis, Official Rep

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Hi again, Sarah! I want to check in to see if I can still help here.