Format and Spacing problems

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  • Problem
  • Updated 4 years ago
  • Not a Problem
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Test email on Mac computer or android phone appear correctly; however, when my test email is received in Outlook, the spacing and formatting is off.  My email previews fine in Emma and html is correct. 
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Mennonite Savings and Credit Union

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Posted 4 years ago

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Grey Stepp, Support Team Manager

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Hey there, 

Thanks for reaching out!

Outlook is a constant source of formatting issues.  Sometimes they can be worked out, and other times not so much.  What version of Outlook are you seeing issues in?  

Could you give me the name of a mailing in particular and describe what you're seeing?  I'd be happy to pop into your account and take a look.  

Here are some other Community Threads that address formatting issues in various versions of Outlook:

2016:
https://community.myemma.com/emma/topics/formatting-off-in-outlook-2016

2013:
https://community.myemma.com/emma/topics/outlook_2013_destroys_layout

Cheers!

- Grey
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Grey Stepp, Support Team Manager

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Hi again!  

Please do let me know if I can help any further with taking a look at the formatting issues you've had with Outlook!  I'm happy to have a look!

Cheers!

- G
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Ashley

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Always remember: Outlook will forever be an enemy for email :) I think Microsoft enjoys it, keeps us talking about their brand.